Guides · field guide to Jev
Jev decides. We show you what to let it decide.
Jev is TypeSafe AI’s new kind of model: it reads a ticket, an email or a transcript and returns typed answers with probabilities, not text. We explain the use cases, write the how-tos, run the tests, and tell you where it breaks.
state
“Hi, I've been trying to connect my Stripe account for 3 days and the integration keeps failing. I'm losing sales. Please help ASAP.”
questions
departmentChoicebilling · technical · salesfrustrationScorecalm → frustrated → very angryis_urgentNoulyes / no
answers
departmentfrustration1.0is_urgent1.0→ route to technical, flag urgent
Choice Pick one of a set
Which team, which product, which next step. Up to 255 options, with a probability for each.
billing · technical · sales
Score Place on a scale
How urgent, how good a fit, how complete. You describe every level in words.
cold → warm → hot
Noul Yes or no, as a probability
Did the rep read the disclosure? Is this a refund request? One number from 0 to 1.
p(yes) = 0.94 (illustrative)
The idea that makes it useful
Let code act when Jev is sure. Send the rest to a person.
Every answer carries a probability. You decide the lines. TypeSafe’s own routing example sends anything under 0.5 confidence to a human; the right lines for you come from testing on your own data.
Read: setting confidence thresholdsIllustration. Where the lines fall is your call, set from your own tests.
01Use cases for insurance agencies and contact centers
All agency use casesSupport ticket routing
Which team gets the ticket, how urgent it is, how upset the customer sounds.
Insurance lead scoring
How well an inbound lead fits, what they are shopping for, and whether they are ready to talk now.
Claims intake triage
Claim type, how complex it looks, and whether it should go to a senior adjuster for review.
Call QA scorecards
Did the rep cover each required point: greeting, disclosures, needs questions, next step.
02Beyond insurance
All 12 use casesGuardrails for AI agents
Is this command, tool call or output safe to run, or should it stop for review?
Model routing
Is this request easy enough for a cheap model, or does it need a stronger one?
Re-ranking search results
Which of these passages actually answers the question.
Candidate screening
Which applicants make the shortlist for a person to review.
03How-tos
All 10- 01Make your first Jev callAn API key, one request with curl, then the same request in Python and JavaScript.Start
- 02Call Jev through Vercel, OpenRouter or CloudflareThe same question on each gateway, and what changes (Vercel calls the yes/no type “boolean”).Start
- 03Pick the right question typeChoice for a set of options, Score for a scale, Noul for yes or no, with a test for each.Start
- 04Write questions Jev answers wellNarrow, one-property questions instead of one broad one, and why that matters.Build
- 05Shape the state you sendOnly what the decision needs, as structured JSON, with numbers and dates turned into words.Build
04From the blog
Blog- 01Text written to fool it: building a claims fast track that a claimant can’t talk their way intoJev reads everything you send it as evidence, including a line a claimant wrote to steer it. Here is what new research says that line can and can’t do, and how to design a fast track for small glass claims so it doesn’t matter.Worked example
- 02Jev, its clones and your service inbox: what’s actually under the hoodDecision models are multiplying. Here is what Jev is likely built on, how it differs from a chatbot and from a classifier you train yourself, and why the test you run matters more than the brand. Shown on a made-up email to an insurance agency.Comparison
- 03A function call for underwriters: sorting commercial submissions with JevWhat “unstructured state in, typed probabilistic decisions out” means in practice, shown on a made-up contractor submission at an insurance agency.Worked example
- 04Labels, not essays: sorting first notice of loss reports with JevA worked example for a claims desk. Four narrow questions, a few lines of routing code, and a person on every decision that touches a payout.Worked example
- 05What Jev is, and what it isn’tA plain-English guide to TypeSafe AI’s decision model: what it hands back, why developers like it, and the five things it is bad at.Explainer
Reality check
We read the claims closely so you don’t have to.
Jev is new, fast and cheap, and the marketing is loud. We label every vendor number as a vendor number, test what we can, and say plainly when a claim needs a footnote.
How we test and source- “Zero hallucinations”
- Means answers always fit the format you asked for. TypeSafe’s launch post calls the 0% figure “not empirical”. Jev can still pick the wrong answer.
- “193.6x faster”
- The homepage example beside it (0.114s vs 8.566s) works out to about 75x. Both come from TypeSafe’s own evals.
- Confidence
- The docs define it as the shape of the probabilities and make no claim it equals real accuracy. Test it on your data.
05Start where you are
I run a team
Support, sales or operations. You want to know what Jev can decide for you and what it costs.
I write code
You want working requests, patterns that hold up, and honest test numbers.
I run an insurance agency
Leads, calls, service tickets and claims intake, with a person in the loop.